Questions, answered.

A private digital vault for everything important about your life — legal documents, insurance policies, identity records, passwords, letters, final wishes — kept ready for you while you’re here and for your family when the time comes.

Yes. Every vault is encrypted at rest and in transit. Database access is gated by row-level security, which means even our own database can’t serve your data to anyone other than you. No staff has ordinary access to your information.

Yes — the Minimum plan is free forever. It includes four essential vaults (Legal, Insurance, Identity, People), unlimited text entries in those vaults, and 5 file uploads up to 25 MB total. You can upgrade any time.

Standard ($24.99/month) unlocks every vault and removes the file upload limit. Ultra ($64.99/month) adds Grace, your AI companion, plus the The Last Chapter, the Letter Vault (10 time-released letters), the Time Capsule, the Legacy Interview, and the AI Obituary generator.

Yes — any time. You’ll keep your Minimum vaults forever, and you can re-subscribe whenever you want. We don’t do contracts.

Your Minimum-plan vaults stay exactly where they are. The data that required a paid plan stays in your account, just locked — if you re-subscribe, it’s all still there.

Only you, until you choose otherwise. You can designate one or more executors. They’ll see a pending invitation in their own LifeAccount the next time they sign in. Until they accept and our death verification workflow confirms your passing, they see nothing.

Read-only access to every vault. They can see your will, your insurance policies, your final wishes, your letters — everything you’ve organized for them. They can never edit or delete it.

Yes. Many people designate a primary executor and a backup. You can revoke or change anyone, any time.

You write a letter now — to a grandchild for their 18th birthday, to your spouse on an anniversary, to a friend for their wedding. You choose a delivery date or a triggering event. The letter is held encrypted until then. When the time comes, it’s sent to the recipient by email, signed in your name.

You can edit or delete any letter as long as it hasn’t been delivered. Once a letter has been sent, it’s out — same as any letter you put in the mail.

Grace is your AI companion, available on the Ultra plan. She helps you fill in your vaults by asking thoughtful questions, drafts your obituary in three styles, and conducts the Legacy Interview — a guided 60–90 minute conversation about who you are.

Yes — your conversation history stays in your account. Grace picks up where you left off.

Yes. Your conversations are stored encrypted and gated by row-level security — only you can read them. Executors do not get access to your Grace conversations even after verification.